Recommending Replacement Tensioners
It’s a mistake to view replacement tensioners simply as commodities.
Recommending Kits for Timing-System Repair
Your customers should take a systems approach when replacing failed components.
Recommending OE-Quality Clutch Kits
Clutch components tend to fail around the same time, so it’s a good idea to replace all of them to restore the system back to original condition.
Fundamentals of the Starting System
It all starts today with an ignition switch.
The Art of Suggestive Selling
Done properly, it can make you the sales professional look like a hero and earn you a customer for life.
Selling Replacement Parts for Trailers
Here are a few ideas to get things pulling in the right direction.
Understanding the Role of Antifreeze/Coolant
One of the key functions is fighting corrosion in the engine.
Keeping Automotive Batteries in Tip-Top Condition
The battery is the key component of the starting and electrical system of a vehicle.
‘Do You Sell Stereo Equipment?’
There’s always a sales opportunity when someone goes under the hood or dash.
Recharging the Air-Conditioning System
Follow these tips to make the process go smoothly.
Why Do Mounts Fail?
Think of the force that’s exerted on an engine mount every time you accelerate.
What to Ask When Recommending Timing Belts
When we’re talking about the modern internal combustion engine, timing is everything.
