Non-Euclidian Geometry
Right parts + right place + right time = happy service professional, right? Not by today’s standards. Service professionals want more and you have to change your formula to give it to them.
Survey Says…
The industry may believe that traditional distributors are losing business to OE dealer parts channels, but the data suggests otherwise.
Nitrogen Tire Inflation: A Lot of Hot Air?
Should your store look into nitrogen inflation of your delivery truck tires? Here’s what I’ve discovered about nitrogen-inflated tires and whether you should look into it for your own business.
Managing a Moving Target
The ever-increasing challenges of inventory management, customer connectivity, advancing technology and never-ending business and logistical demands have made cutting-edge store management systems a necessity for today’s successful distributor.
Double Digits
Dealing with a few returns is a huge hassle and a waste of time for everyone, but double-digit returns are much worse. Catching the mistake in the beginning can prevent headaches from turning into migraines.
You Might Be a Parts Pro If…
Are you a real parts professional? Here are some sure-fire clues to know if you’re really a parts pro or not.
The Globalization of the Groups
While the automotive supplier base becomes more global and the US WD population continues to shrink, some program groups look outside the borders to strengthen membership and protect volume. A link to a complete program group chart can be found at the bottom of this article by Editor Brian Cruickshank.
Pointing the Finger
Your parts store runs like a newly installed engine, right? No hiccups, no leaks, just smooth, quiet humming. Yeah, right! Mistakes happen all the time and more often than not, the blame is misplaced. Why can’t guilty people fess up?
The Parts Proliferation-Consolidator Connection
As parts proliferation continues to create headaches for traditional aftermarket distributors, the addition of advancing technology is pushing some volume shops to look to consolidators for their parts purchases.
Process Improvement: Creating Benchmarks
Great boxing champions don’t become winners without carefully studying their opponents. The same goes for great business owners. To maximize your business potential, always keep an eye on the competition.
Stocking & Selling Drivetrain
According to a recent study, the halfshaft market is showing strong unit growth and sharp price competition. This month, read about what you need to know to stay ahead of the competition.
The Bottom Line
Want to improve the industry? An industry advocate discusses how to get involved in grassroots recruitment efforts that benefit everyone.