Watch: Part Two, Common Mistakes Made With Automotive Head Gaskets
In the second of two videos, Counterman Editor Mark Phillips discusses three of six common mistakes made when selling head gaskets.
WATCH: Common Mistakes Made With Automotive Head Gaskets
In the first of two videos, Counterman Editor Mark Phillips discusses three of six common mistakes made when selling gaskets.
WATCH: What If A Customer Frequently Returns Catalytic Converters?
In this episode of Counter Intelligence, Counterman Editor Mark Phillips and Brake & Front End Editor Andrew Markel discuss the potential problems when a customer frequently returns a catalytic converter within the warranty period.
Those Stains Around A Spark Plug… What Are They Caused By?
ASE-certified technician and Brake & Front End Editor Andrew Markel discusses corona stains on a spark plug and what it’s caused by in this latest installment of Counter Intelligence with Counterman Editor Mark Phillips.
WATCH: Ensure Your Professional Technician Customers Are Doing A Complete Brake Job
Counterman Editor Mark Phillips interviews Brake & Front End Editor Andrew Markel on the very important topic of brake hardware.
WATCH: When Should You Use Anti-Seize On Spark Plugs?
Anti-seize shouldn’t be used on all spark plugs, which could come as a surprise to some DIYers and technicians.
Watch: What Would You Say You Do Here?
There’s a great scene in the Mike Judge movie called “Office Space.” Two consultants engaged in interviewing employees for an imminent downsizing sit across from a guy and try to figure out what he does at work all day.
Video: When Life And Business Get Complicated, It’s Time To Simplify
We’ve all heard the saying that showing up is 80 percent of success. Why not live it?
Video: No One Works The Auto Parts Counter For The Fame, But We’re Giving It Out Anyway
WIX Filters is proud to once again salute the Counterman Counter Professional of the Year.