WATCH: Don’t Take Seals for Granted
Seals play a key role in determining the life of a bearing.
WATCH: Why You Should Recommend OE-Quality Automotive Bearings
From time to time, there might be situations where you can help a customer save some money by recommending a less expensive option for a part or service. This isn’t one of them.
WATCH: What Are the Symptoms of a Bad Wheel Bearing?
A growling sound coming from one of the wheels is a telltale symptom of a bad wheel bearing. Usually, the faster you drive, the worse it gets.
WATCH: Why Does a Wheel Bearing Fail?
Today’s bearings can last 200,000 miles or more, but sometimes they don’t. What causes a bearing to fail
prematurely?
WATCH: What Causes a Head Gasket to Fail?
When a head gasket fails, it can create a major headache for your customer.
Blown Head Gasket Symptoms: WATCH
A blown head gasket requires immediate attention before it does additional damage to the engine. Unfortunately, the signs aren’t always obvious.
WATCH: The Wrong Fluids Can Sabotage Replacement Gaskets
A customer calls in asking for a set of gaskets, but they don’t ask for the right type of replacement fluids. What do you do?
WATCH: What’s the Right Way to Remove a Gasket?
To do the job right, your customers might need a double-sided scraper that’s specifically designed to remove old gaskets from aluminum parts without scratching or gouging the surface.
WATCH: Getting More from Gasket Sales
When a customer comes in for a gasket, think about the related fluids, filters and parts they might need to complete the repair.
WATCH: Interview with Schaeffler Aftermarket Exec Eric Steinbecher
Eric Steinbecher, president, Automotive Aftermarket – Americas, Schaeffler, discusses the company’s products and services as well as Schaeffler’s global rebranding initiative in this interview with Counterman Editor Josh Cable at AAPEX 2018.
WATCH: Overlooked Gasket Sales Opportunities
Many gasket sales can get overlooked because customers don’t realize they need certain gaskets to complete a repair job.
WATCH: How Often Should Air Filters Be Replaced?
When it comes to replacing air filters, the environment in which the vehicle is driven is more important than time or mileage.
