Two Sides of the Same Coin
They say that numbers never lie, but data can be viewed in very different ways, depending upon where you’re standing.
Redefining Parts Stores
REDEFINING PARTS STORES Technology, training and merchandising are all rapidly changing, redefining what a parts store is now and will be in the future. What is the essence of a parts store? What should it look like? What kind of products should it carry? How should its employees act and appear? How you answer these
Reman Opportunities
Last month’s ARI story posed some questions about the reman business. This month, we take a look at reman’s future.
Reman Opportunities
Last month’s ARI story posed some questions about the reman business. This month, we take a look at reman’s future.
Editor’s Ink: Behind the Rumors
This month, we look behind the rumors to present an in-depth look at the factors that contributed ARI’s downfall.
What’s in a Name?
Counterman, Counterwoman, Counter Professional: They all describe the essential link in the distribution channel. What’s in a name? For a decidedly masculine-named magazine like Counterman, there’s quite a lot, apparently.
Oh, Give Me a Home
Should anyone be worried that Home Depot has announced it will test market automotive products at its stores?
Candy and Cashews
What’s the real difference between jobbers and retailers? These days, it’s really more than just the snacks each sells.
Are You Working ‘In’ or ‘On’ Your Business?
How you answer that question might determine the future of your store.
The Big Getter
Every February, we list the 20 largest store groups in the industry, and each year this list reveals significant changes in store ownership.
The Art of Selling
Do you really know the differences among your “Good,” “Better” and “Best” product lines? The answer rests with training.
Are We Up to the Challenge?
New marketing campaigns underscore the OE resolve to get serious about the parts and service business.